Contributing Author: Clara Mosquera | Senior Director | CM Capital Humano | IPTER Argentina
The phenomenon produced by the COVID 19 pandemic worldwide has been enormously transformative, both at the individual and organizational levels.
As individuals we have changed our way of perceiving and valuing our time and our lives, and from an organizational point of view we have realized that positive results can be obtained in a different way.
Both facts generated that from HR we have rethought the definition of jobs, the processes necessary to achieve tasks and results, and the tools we have to achieve all this.
Then it became clear the need for people and technology to work together to streamline and facilitate ways of working that would eventually occur, but that the pandemic accelerated and enhanced.
On the other hand, the context of global economic and financial uncertainty and instability at the political level within countries and also between countries, marks the need for HR and business leadership to optimize the resources of organizations and that we can achieve the same or better results using fewer resources.
Deloitte’s “Global Human Capital Trends 2023” survey shows the importance of overcoming the above challenges and concludes that 59% of companies surveyed expect to focus on reimagining a new work environment in the next 2-4 years, believing that transformation is inminent.
And I would add that it is crucial to do so, we must create new ways to cope with an increasingly dynamic, borderless, innovative and challenging world.
Trends in HR: What? Who? How? Where? What for?
What?
Watertight, siloed workplaces? No more!
The need to streamline answers and solutions will make skills and experiences more impactful in decision making and assignment of tasks and responsibilities. The boundaries between jobs will become more blurred and lax and we will have to learn to deal even more with ambiguity and uncertainty.
Who?
There is a team: People and Technology
People and Technology, more than ever, go hand in hand. Technological solutions are constantly bursting into the workplace, streamlining processes and facilitating and automating tasks. Organizations, large or small, must be open to incorporate them in order to increase the productivity of people and therefore of themselves.
How?
Data Sharing and Mutual Interests
Increasingly, the discussion about ownership of information will become more irrelevant and difficult to settle. There will be a need for individuals and companies to work together and see the mutual advantages of sharing data and information, but also of sharing the positive results achieved from this. Increasingly, the concept of Collaborator will be incorporated into our vocabulary, but also of Associate.
Where?
Physical Workplace?
Physical workplaces are being redefined and will be further redefined in the future. Digital and virtual technological advances, such as the metaverse, have a direct impact on this. For many activities, location and modality will become secondary issues.
For what?
Sense.
Organizations and Society will be increasingly aligned. Companies have a greater awareness of their impact on society, both a positive economic impact, but also a positive impact on people, the workforce and the environment.